This Privacy Policy has been published to provide a clear and concise outline of how and when personal information and other data is collected, disclosed, used, stored and otherwise handled by Lakme Australia and its related companies and associated entities ("Group"), Policy relates to personal information and other data collected by any means and by any technology and assumes that you are an Australian resident.
By using the Lakme Australia website, products or services, you consent to the Lakme Australia using your personal information and other data as set out in this Privacy Policy. If you are under the age of 15, please provide this Privacy Policy to your parent or guardian before providing us with your personal information.
Lakme Australia treats the handling of your personal information very seriously. To that end, the Lakme Australia has systems and procedures in place to protect your privacy in relation to the handling of your personal information.
Lakme Australia abides by the Australian Privacy Principles (“APPs”), which provide a scheme in relation to the collection, disclosure, use and storage of personal information. Lakme Australia’s objective is to handle information responsibly and provide you with some control over the way information about you is handled.
The Privacy Act provides for exemptions: in relation to employee records (being records relating to a current or former employment relationship between the Group and the individual); and from coverage in relation to the Fashion Shows of the Group. Where these exemptions apply, they will take precedence over this Policy.
1. Collection of Personal Information and other data
Personal information is information or opinion about an individual, or an individual who is reasonably identifiable (whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form). The nature of personal information collected by the Group comprises information such as an individual's name, address, phone number, fax, e-mail address, birth date and gender, as well as interests and information about your participation in our show and services, your transactions with us and with some of our business partners.
The purposes for collecting such information include to arrange, conduct and promote the Group’s fashion activities including but not limited to production, broadcasting and publishing.
The Group or its agents will generally collect personal information from you directly. For example, the Group may collect personal information when you subscribe to one of the Group’s publications, log on to a website or service by providing us with your email address and password, complete a survey, become a member, attend a function or event, enter a competition, make a purchase, provide a resume or enter an agreement
2. Use & Disclosure of Personal Information and other data
Personal information and other data collected by Lakme Australia may be shared with related companies within the Group.
The Group may use and disclose your personal information and other data for the purpose for which it was initially collected, namely to arrange, conduct and promote the Group’s fashion activities including but not limited to production, broadcasting and publishing.
3. Direct marketing
From time to time the Group may use your personal information and other data to identify fashion shows, products and services that may be of interest to you. The Group may use your personal information to send you information regarding the Group's programs, products and services, and those available through the Group's business partners.
4. Personal Information Quality
The Group's objective is to ensure that all personal information collected by the Group is accurate, complete and up-to-date.
5. Personal Information Security
The Group is committed to keeping your personal information secure, and we will take reasonable precautions to protect your personal information from unauthorised access, loss, release, misuse or alteration.
Your personal information and other data may be stored in hard copy documents, but is generally stored electronically on the Group's software or systems or on those of our third party service providers.
6. Changes To This Policy
The Group may, without notice, change this Policy from time to time for any reason and will update the Policy accordingly. We ask that you visit our website periodically in order to remain up to date with such changes.
7. Complaints
If you believe that your privacy has been infringed or a breach of the APPs has occurred, you are entitled to complain. All complaints should initially be in writing and directed to the Privacy Officer. The Group will respond to your complaint as soon as possible, within 14 working days, to let you know who is responsible for managing your query. The Group will try to resolve the complaint within 30 working days. When this is not possible the Group will contact you to provide an estimate of how long it will take to handle the complaint.
If you believe the Group has not adequately dealt with your complaint, you may complain to the Privacy Commissioner whose contact details are as follows:
Officer of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
GPO Box 5218 Sydney NSW 2001